Note: This single sign-on (SSO) access is only available after each user has been added to your organization’s student information system (SIS) and shared from Clever to Hatch Insights™.
District administrators must assign Hatch™ apps to their users for the apps to appear on the users' dashboards.
Hatch™ offers two apps to Clevers users: Ignite by Hatch™ and Hatch Insights™. For more information about the apps, see this article: [Org Admins, School Admins, Teachers, Families] Hatch™ Apps for Auto Roster Customers.
Ignite by Hatch™: Children, Teachers, and Families
We have one Clever app for all types of users. Depending on the device you're using, this app will either launch the web version of Ignite or the app version.
Note: You may be prompted to download the app version if you have not done so already. View Ignite device and system requirements.
SSO With Clever
Ignite can be launched via the Clever mobile app or by logging in to the Clever portal on the device where the app is installed.
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Open Clever, and select the Ignite by Hatch™ app.
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Child Clever accounts will be sent directly to the Tree House to begin play.
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Teacher Clever accounts will see either a class-selection screen or our child login screen, where a child’s photo must be selected to begin play.
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Family member Clever accounts will see the child login screen, where a child’s photo must be selected to begin play.
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Note: Administrator Clever accounts will not be able to access the Ignite by Hatch™ experiences.
Logging in With Hatch™
Clever users who do not want to use the Clever application for SSO into Ignite can still use their email and password to log in to Ignite.
If you already have an email and password for Hatch™:
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Open the Ignite app on your mobile device, or open Ignite on your Google Chrome browser (Ignite™ by Hatch®).
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At the login screen, enter your known email and password, and click the Log In button.
If you do not have an email and password for Hatch™ or you don’t remember your password:
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Open the Ignite app on your mobile device, or open Ignite on your Google Chrome browser (Ignite™ by Hatch®).
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At the login screen, click Forgot Your Password?
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Enter the email associated with your Hatch™ account, and click Send Me a Link.
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Check your inbox for an email with instructions to complete a password reset.
IgniteTable by Hatch™: Children, Teachers, and Families
- Touch the Log in With Clever button on the IgniteTable login screen.
- Enter your Clever teacher credentials to log in.
Note: Child Clever accounts will not be able to access IgniteTable.
Hatch Insights™: Administrators, Teachers, and Family Members
SSO With Clever
Hatch Insights™ can be launched via the Clever mobile app or by logging in to the Clever portal where the app is installed.
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Open Clever, and select the Insights app.
Note: Child Clever accounts will not be able to access Insights.
Logging in With Hatch™
Clever users who do not want to use the Clever application for SSO into Insights can still use their email and password to log in to Insights.
If you already have an email and password for Hatch™:
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Open Hatch Insights™ in your Internet browser.
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At the login screen, enter your known email and password, and click the Log In button.
If you do not have an email and password for Hatch™ or you don’t remember your password:
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Open Hatch Insights™ in your Internet browser.
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At the login screen, click Forgot Your Password?
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Enter the email associated with your Hatch™ account, and click Send Me a Link.
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Check your inbox for an email with instructions to complete a password reset.
Before Children Play Ignite
Before children can play Ignite, they require a photo. It is recommended that Clever integration customers enable the organization setting to automatically generate placeholder photos, which means that children can start playing via SSO immediately! Administrators and teachers can choose to add a child photo directly in each child’s profile if desired.
- You can add a photo by uploading it to Insights (Ignite’s reporting site), snapping a picture of a child “live," or asking families to submit a photo to respective teachers.
- To request a photo from families, family information must be added to the SIS. Please allow time for the information to sync with Clever, which will ensure that the family’s email address is included within the child’s profile by way of Insights.
- For details regarding how to add or edit photos in Ignite, read the following article: How do I add or change a child profile picture? To edit child pictures in Insights, navigate to View & Edit Children and then click the edit icon in the row of the child whose picture you'd like to edit. From this page, you can upload a new child photo.
- If you do not want to add child images, then an organization admin will need to navigate to the organization settings page and disable this requirement.
Will My Device Use the Browser Version of Ignite or the App Version?
- Desktop
- Chromebook
- 64 bit: launches web app via Google Chrome browser, no download required.
- 32 bit: not supported
- Windows
- 64 bit with Chrome browser: launches web app via Google Chrome browser, no download required.
- 64 bit without Chrome browser: downloaded app, you can find the download instructions in Hatch Insights™: Windows 10 devices (Windows 10 installation instructions)
- 32 bit with any browser: downloaded app, you can find the download instructions in Hatch Insights™: Windows 10 devices (Windows 10 installation instructions)
- MacOS
- launches web app via your browser, no download required.
- Chromebook
- iOS devices
- Mobile app, you can download it in the App Store.
- Android devices
- Mobile app, you can download it in the Google Play Store.
Important Ignite by Hatch™ OS-Specific SSO Items
- On an iOS device, using the Safari browser: After the user launches the Ignite app, the user will be prompted to open the Ignite app. Please select Open. You will have to select Open every time the Ignite app is opened. If you are using the Chrome browser on your iOS device, you will not encounter this pop-up.
- On an Android device running Android 7, using the Chrome browser: After the user launches the Ignite app, the user will be prompted to open the Ignite app. Please select Always. This will allow the device to always open the Ignite app and will not ask the user to select it every time the app is launched.
- On a Chromebook device, using Google Chrome: After the user launches the Ignite app, the user will be prompted to open the Ignite app. Please check Remember my choice, and select Open. This will allow the device to always open the Ignite app and will not ask the user to select it every time the app is launched.
Important Ignite by Hatch™ Browser-Specific SSO Items
- The Ignite browser is not supported on
- Mobile devices, such as Apple iPad, Apple iPhone, or Android devices.
- Devices with a 32-bit architecture, such as Microsoft Windows 32-bit.
- Google Chrome browser 90 or higher must be used.