Use these requirements to check that your devices will provide the best experience while running Ignite by Hatch™. Click here to see network requirements.
Device Requirements
To ensure the best experience with Ignite, we encourage you to use devices that meet or exceed the recommended requirements. We recommend auto-updating to the most recent version for each browser and device operating system to ensure the best possible security. Our recommended requirements include devices and browsers that we have tested and confirmed will run Ignite with minimal performance issues. Please note that we test only on a limited basis and may occasionally experience performance issues.
The Ignite by Hatch™ app is required to be installed with at least 2 GB of space reserved for temporary caching per device per user. An always-on internet connection is required for the use of Ignite.
Browser Requirements
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Recommended Browsers |
Versions |
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Google Chrome |
Most current version |
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Mozilla Firefox |
Most current version |
|
Microsoft Edge |
Most current version |
|
Apple Safari |
Most current version |
iOS
|
Recommended |
Minimum Requirements |
|
· iOS version 14.0 or higher · iPhone, iPad, and iPod devices · Storage: 4 GB available · Wi-Fi capability required · Touch support |
· iOS version 14.0 · iPhone, iPad, and iPod devices · Storage: 500 MB available · Wi-Fi capability required · Touch support |
Android
|
Recommended |
Minimum Requirements |
|
· OS: Android 10.0 · CPU: ARMv7/ARM64 CPU · RAM: 4 GB Minimum · Storage: 4 GB available · Touch support · Camera required · Wi-Fi capability required |
· OS: Android 7.0 · CPU: ARMv7/ARM64 CPU · RAM: 2 GB Minimum · Storage: 1 GB available · Touch support · Camera required · Wi-Fi capability required |
Chrome OS
|
Recommended |
Minimum Requirements |
|
· Screen Size: 10-inch + · RAM: 4 GB · Storage: 4 GB available · OS version: 64-bit · Touch support · Camera required · Wi-Fi capability required · Google Play Store installed |
· Screen Size: 10-inch · RAM: 2 GB · Storage: 500 MB available · OS version: 64-bit · Touch support · Camera required · Wi-Fi capability required · Google Play Store installed |
Windows
|
Recommended |
Minimum Requirements |
|
· OS: Windows 10 · CPU: x64 architecture (64-bit) · Clock speed: 2.0 GHz or higher · Memory: 4 GB · Storage: 4 GB available · Screen Size: 10-inch · Resolution: 1920x1080 · Aspect Ratio: 16:9 · Touch support · Camera required · Wi-Fi capability required |
· OS: Windows 7 · CPU: x64 architecture (64-bit) · Clock speed: 2.0 GHz or higher · Memory: 4 GB · Storage: 2 GB available · Screen Size: 10-inch · Resolution: 1920x1080 · Aspect Ratio: 16:9 · Touch support · Camera required · Wi-Fi capability required |
Compatible Hatch™-branded hardware with Ignite:
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Windows |
Android |
|
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Ignite by Hatch™ is NOT compatible with Amazon Fire Tablets.