The following instructions will demonstrate how teachers can add, edit, or delete a family member/guardian account for existing children within Hatch Insights™. For instructions on how to add new children along with family member accounts, click here. To resend the welcome email or reset the password for family member accounts, click here.
1. Navigate and log into Hatch Insights. Click ROSTER (drop-down menu in the upper right-hand corner of the page), and select View & Edit children.
2. Select the Edit Info button next to the child you would like to add or edit a family member for.
3. Enter the family member’s details in the section below the child’s information. Click + Add New Family Member to include additional family members or guardians on the child’s account. You’ll need the Family Member first name, last name, and email address — the cell number is optional.
4. Add up to four family members or guardians per each child account.
5. You can update a family member’s details — including their email address — by clicking the pencil icon and making any necessary edits. When you’re done, be sure to click Save to apply your changes.
6. To remove a family member from the child’s account entirely, click the pencil icon and then Delete Family Member.
6. Repeat steps 2–4 for any additional family members that need to be added or edited. To view all family accounts that have been added, select View & Edit Family Members from the ROSTER drop-down.