This article is for customers who have both Ignite by Hatch™ and IgniteTable. If you have only Ignite or only IgniteTable, the system will automatically assume that your children will be using just that specific product.
A child's educational journey is what allows them to grow and learn with Hatch™ products. Currently, we have unique journeys for Ignite and IgniteTable. This article will show you how to edit the Educational Journey of a single child. If you need to edit many children's educational journeys, please see Journey Bulk Updater for Educational Journey.
Start by logging into Hatch Insights™ with your email and password. Once in Insights, hover over ROSTER and click View & Edit Children. On this page, you'll see a list of all your children.
Locate the row of the child that you'd like to edit and then click the Edit Info button at the end of the row (in the rightmost column) to go to the child's profile.
Here, you can edit the child's Educational Journey by clicking the pencil icon next to their current Educational Journey.
After you make your change, click Save, and the child's profile will be updated.