The Hatch Warranty
The WePlaySmart® solution by Hatch includes a two-year limited warranty that covers any defects in workmanship and materials.
• If an item proves defective within the first 90 days, Hatch will replace the defective item with a new one.
• User-induced issues are not covered under the limited warranty.
• User-induced issues include, but are not limited to, exposure to viruses/malware, electrical surges, improper use, abuse and neglect.
• The two-year warranty does not cover theft, vandalism or Acts of Nature (flood, earthquake, etc.).
• Hatch also offers three or four-year warranties that must be purchased at the time of sale. If you would like to purchase an extended warranty, please contact your Account Executive.
WePlaySmart Extended Warranty – We provide one and two-year warranty extensions that follow the same guidelines as the standard warranty, just extending it by the specified time frame at the pricing below. This warranty can only be purchased at the time of sale.
One-year Extended: $850
Two-year Extended: $1,700
For WePlaySmart specifications, click here.