The instructions below explain how to deactivate a user (families, teachers, and school admins) in Insights. Once a user is deactivated, they will not be able to log into Insights or Ignite until their account is reactivated. For instructions on how to deactivate children, click here.
1. Log into Insights using an organization administrator. Under Roster select the option for View & Edit Users
2. Click Deactivate under the Activation column for the user you would like to deactivate.
3. To view all users who are set as inactive, change the Status dropdown to Inactive