The instructions below will demonstrate how teachers can add, edit or delete a family member/guardian account for existing children within Hatch Insights. For instructions on how to add new children along with family member accounts, click here. To resend the welcome email or reset the password for family member accounts, click here.
1. Navigate and log into Hatch Insights. Click Class Management (upper right-hand corner) and select View all children.
2. Select the Edit Info button next to the child you would like to add or edit a family member for.
3. Enter the family member information in the area below the child information. You will need the family member's first and last name, email address and mobile phone number. Click + More Parents to add additional family members/guardians to the child's account.
4. Up to 4 family members or guardians can be added per each child account. You can also edit existing family member information including the family member's email address. Clicking Remove Parent will completely remove the family member account from the child. When you are finished, click Save.
5. Repeat steps 2-4 for any additional family members that need to be added or edited. To view all family accounts that have been added, select View All Parents from the CLASS MANAGEMENT dropdown.
