The following instructions explain how to deactivate a user (families, teachers, and school administrators) in Hatch Insights™. Once a user is deactivated, they will not be able to log into Insights or Ignite by Hatch™ until their account is reactivated. For instructions on how to deactivate children, click here.
1. Log into Insights using an organization administrator. Under the ROSTER drop-down, select the option for View & Edit Users.
2. Click Deactivate under the Activation column for the user you would like to deactivate.
3. To view all users who are set as inactive, change the Status drop-down to Inactive.
