The instructions below explain how to reactivate existing children in Hatch Insights who have been set as inactive. If you need to add new children, click here. For instructions on how to deactivate or delete a child, click here.
1. Navigate and log into Insights.
2. Go to Class Management (upper right-hand corner) and select View all Children.
3. Change the Status dropdown to Inactive
4. Click Activate next to the child who you wish to activate
5. Repeat steps 3 and 4 above for each child who needs to be activated