Hatch™ is very careful to prevent the loss of data about a child's progress. For this reason, we do not allow teachers to delete progress data for a child if that child has more than 10 minutes of total time on task.
For children with more than 10 minutes of time-on-task, teachers can deactivate the child's account, if needed, using the following steps:
- Log in to Insights, click ROSTER in the top menu, and select View & Edit Children from the drop-down menu.
- Then, click Deactivate beside that child's name. Children that are set as Inactive will not lose any saved progress.
Deactivated children can be reactivated without losing saved progress. To reactivate children, use the following steps:
- From the View & Edit Children page, change the status drop-down to Inactive. This will display a list of children set as inactive.
- Click Activate next to the child you would like to reactivate.